AI Note-takers You Can Ask About Past Meetings

Fireflies sends a recorder into the meeting and gets out of the way. It can be invited to a single call or set to join everything on your calendar, and once it is running the output lands wherever you have pointed it — a chat channel, a CRM record, or another system through the API.

What makes it worth a close look is where the paywall sits. Unlimited transcription, unlimited summaries, live notes, meeting search, the assistant that answers questions about past calls, and API access are all on the free plan. The cap is storage rather than usage: four hundred minutes of recordings for the whole team, after which older meetings have to be deleted to make room. Paid tiers raise that and add integrations, conversation analytics and administrative controls.

The thing to weigh is what happens to the data afterwards. The vendor states that meeting data never feeds AI model training and describes a zero-day retention arrangement with its own vendors. It holds SOC 2 Type II and GDPR, and HIPAA with a business associate agreement on the enterprise tier. Custom data retention is an advanced-tier control rather than a default.

Fathom's pitch is that the free plan is not a trial. Unlimited recordings, unlimited storage and unlimited transcription in thirty-eight languages are all included without payment, and the vendor says explicitly that you are under no obligation to upgrade when the premium preview ends. What the free plan does limit is the advanced summaries: five calls a month, after which you get the general template.

The capture choice is the other thing worth knowing. Fathom can send a bot into the call or record without one, with the bot-free mode currently marked as being in beta. That flexibility matters because the two approaches fail differently — a bot is visible to everyone in the room, and device capture depends on the machine you are sitting at.

The catch is that the intelligence, not the recording, is what the free plan meters. Paid tiers add advanced summaries without a monthly cap, a conversational assistant, and on the business tier a CRM sync that updates records after meetings rather than simply linking back to them. Highlights can be pushed into a chat channel as the meeting happens. Mandarin is absent from the language list despite the count of thirty-eight.

tl;dv is built in Europe and it shows in the choices it offers. The security page states that customers can choose whether their AI is hosted in Europe or the United States, that the company is GDPR-compliant for all users, and that no customer data is used to train the AI models it works with. Those three together answer most of what a procurement review asks about privacy before it is asked.

The product itself is organised around clips. Rather than producing one summary and leaving you to scroll a transcript, it is designed for cutting the useful ninety seconds out of an hour and passing it on. That suits recruiting, user research and sales review more than it suits a weekly team call.

The catch is disclosure rather than capability. The free plan carries unlimited transcription in over thirty languages, with recordings deleted after three months. Paid tiers add custom note templates, search across the whole transcript archive, an API with webhooks and an MCP server, and CRM field mapping. The language count is advertised rather than enumerated: the vendor's own language page reads as marketing, offering coverage "from Portuguese to Mexican", and Mexican is not a language.

Circleback is unusually restrained. The marketing site is nearly bare and the product follows suit: what you get after a meeting is a short set of decisions and action items rather than a long document to skim. Search and questions run across every conversation you have had, and automations can fire once a meeting ends.

Its strongest suit is disclosure. The company is SOC 2 Type II and EU-U.S. Data Privacy Framework certified, commits that customer content never feeds model training, gives workspace administrators control over how long meeting data is kept, and publishes its security portal openly, including a report from an external penetration test — where a request form is the more common arrangement.

Coverage is broad, with over a hundred languages advertised and the list actually published, plus in-person recording on the individual plan. The cost is the entry price: there is no free plan to sit on, and Slack support arrives on the team tier. For a small team that wants short notes and a straight answer about security, that may be a fair trade.

MeetGeek does not make you pick a capture philosophy. The free plan lists recording through a joined meeting and no-bot recording through a browser extension and desktop app, which means the choice can be made per meeting rather than at purchase. That flexibility is rarer than the marketing in this category suggests.

The free tier is genuinely capable: three hours of transcription a month, transcription in over a hundred languages with a published per-language table, unlimited summaries, global search with AI chat, and API and MCP access. Storage is where it bites, with transcripts kept three months and audio one. Paid tiers raise the hours and storage and add meeting templates.

The thing to weigh is the default posture. The recorder joins meetings on its own, and the documented control is a rule for excluding meetings rather than a switch for including them — which tells you the default posture. On security the company holds SOC 2 Type II and hosts on Amazon infrastructure. Automatic language detection, useful if your meetings are not all in one language, is reserved for paid users.

Granola is a desktop application rather than a meeting participant. You open it, press start, and type whatever you would have typed anyway; it listens to your microphone and your computer's audio at the same time and keeps a transcript alongside your notes. When the call ends it writes a summary from both, which is a different product from one that summarises a recording you never looked at.

The trade-off is stated plainly by the vendor: it will not join or record anything on its own. That costs you the meetings you forget to start it for, and buys you a tool that never appears in someone else's participant list. For a lot of people that is the whole argument, and it is why the free plan is worth taking seriously — it carries chat across your past meetings alongside custom note templates, a pairing most vendors hold back.

The cost is real, and it is about data rather than features. Everything is stored on AWS in the United States with no regional option, notes and transcripts are kept indefinitely unless an administrator configures otherwise, and anonymised data is used for training until you turn that off in settings. Audio itself is deleted once transcription finishes.

Otter has been doing this longer than almost anything else in the category, and it shows in the parts that are hard to rush: the live transcript is genuinely usable while a meeting is running, speaker identification is on the free plan, and chat that reaches across past meetings is too.

Two things deserve care before choosing it. The first is languages. Otter transcribes English, Spanish, French, German, Japanese and Chinese, and nothing else — its help centre answers a direct question about Portuguese with a flat no. For a team that meets in one of those six that is irrelevant; for anyone else it rules the product out entirely, and the figure is easy to miss because the marketing does not lead with it.

The thing to weigh is training. The vendor states that it de-identifies user data before using it to train its own models, while separately confirming that its AI service providers do not train on customer content. Both statements are true and they answer different questions. Retention is a thirty-day trash bin rather than a configurable policy, and the API arrives only on the enterprise tier.

Tactiq works as a browser extension rather than a participant or an application. It reads the live captions your meeting platform is already producing, which is why the transcript appears in real time and why nothing shows up in the participant list. It also explains the product's most unusual piece of documentation.

Because it depends on the platform's own speech recognition, what Tactiq can transcribe varies by where you are meeting. The vendor publishes a separate language list for Google Meet, Microsoft Teams and Zoom rather than one list for the product. That is more honest than a single headline number, and it is worth checking the list for the platform your team actually uses rather than the aggregate.

The cost is volume and dependence. The free plan allows ten transcripts a month with five AI credits, which makes it a genuine trial rather than a running tool. Pro lifts transcripts to unlimited, team tiers add sharing and centralised administration, and data retention controls arrive on Business. A HubSpot connection is documented as a self-serve setup with no plan requirement stated.

Zoom's assistant was called AI Companion and is now ZoomMate; the old product URL returns a not-found page. Anyone comparing tools from a list written six months ago will be looking for the wrong name, which is worth knowing before you go searching.

The commercial shape is unusual and favourable. A limited set of features is included with Workplace Basic — meeting summaries for three hosted meetings a month, in-meeting questions for the same, twenty AI queries — so a Zoom user can try it without buying anything. The full product starts at twenty dollars per user per month with AI credits included.

The thing to weigh is that everything here assumes you meet on Zoom. What genuinely separates it is Zoom AI On-Prem, which deploys the AI capabilities inside infrastructure the customer controls. For regulated industries that is a different category of answer from a data-residency promise, and on-premises deployment is rare in this category. Language coverage is documented per feature rather than once for the product: thirty-two languages for meeting summary, with chat summary and call summary each carrying their own list.